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Job Description

SoftelliGenZ is an IT company with head office in Mohali involved in designing and developing online software with a presence in multiple countries. We are seeking a meticulous and analytical Software Test Analyst to join our quality assurance team. The ideal candidate will have a strong understanding of software testing methodologies, excellent problem-solving skills, and the ability to work collaboratively with developers and product managers. You will play a crucial role in ensuring the quality and reliability of our software products through rigorous testing and analysis.

Key Responsibilities:

1. Test Planning and Strategy
   • Develop comprehensive test plans and strategies based on project requirements and specifications.
   • Identify test objectives, scope, and criteria for success.
   • Collaborate with stakeholders to understand project goals and deliverables.
2. Test Case Design and Execution
   • Design and document detailed test cases, test scripts, and test scenarios.
   • Execute manual and automated tests to validate software functionality, performance, and security.
   • Ensure test coverage for all functional and non
   • functional requirements.
3. Defect Management
   • Identify, document, and track software defects using bug tracking tools.
   • Work closely with developers to reproduce, diagnose, and resolve issues.
   • Verify defect fixes and perform regression testing.
4. Test Automation
   • Develop and maintain automated test scripts using appropriate tools and frameworks.
   • Integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline.
   • Monitor and analyze test automation results to identify areas for improvement.
5. Performance and Load Testing
   • Conduct performance and load testing to assess software scalability and reliability.
   • Analyze test results and provide recommendations for performance optimization.
   • Collaborate with developers to address performance bottlenecks.
6. User Acceptance Testing (UAT)
   • Coordinate and support user acceptance testing with end
   • users and stakeholders.
   • Provide training and guidance to users on UAT processes and procedures.
   • Gather and document user feedback for further improvements.
7. Test Environment Management
   • Set up and maintain test environments, including hardware, software, and network configurations.
   • Ensure test environments are aligned with production environments for accurate testing.
   • Manage test data and ensure data integrity and security.
8. Documentation and Reporting
   • Create and maintain detailed test documentation, including test plans, test cases, and test reports.
   • Provide regular status updates and test progress reports to project stakeholders.
   • Document lessons learned and best practices for future reference.
9. Continuous Improvement
   • Stay updated with the latest industry trends and advancements in software testing.
   • Identify opportunities for process improvements and implement best practices.
   • Participate in training and development programs to enhance testing skills and knowledge.
10. Risk Assessment and Mitigation
    • Conduct risk assessments to identify potential issues and vulnerabilities in the software.
    • Develop and implement risk mitigation strategies to minimize the impact of defects.
    • Collaborate with project managers to prioritize testing efforts based on risk analysis.
11. Cross Functional Collaboration
    • Work closely with cross functional teams, including developers, product managers, and business analysts.
    • Participate in design and code reviews to provide feedback from a testing perspective.
    • Ensure seamless communication and coordination between testing and development teams.
12. Test Data Management
    • Create and manage test data sets to support various testing scenarios.
    • Ensure test data is representative of real world usage and meets privacy and security requirements.
    • Implement data masking and anonymization techniques to protect sensitive information.
13. Security Testing
    • Conduct security testing to identify vulnerabilities and ensure compliance with security standards.
    • Perform penetration testing and vulnerability assessments to evaluate software security.
    • Collaborate with security teams to address security issues and implement best practices.
14. Usability Testing
    • Conduct usability testing to evaluate the user experience and interface design.
    • Gather feedback from users to identify areas for improvement in usability and accessibility.
    • Provide recommendations to enhance the overall user experience.
15. Test Metrics and Reporting
    • Define and track key test metrics to measure the effectiveness of testing efforts.
    • Analyze test metrics to identify trends, patterns, and areas for improvement.
    • Present test metrics and findings to project stakeholders and senior management.
16. Training and Mentorship
    • Provide training and mentorship to junior testers and new team members.
    • Share knowledge and best practices to enhance the overall testing capabilities of the team.
    • Participate in knowledge sharing sessions and contribute to the development of testing standards.
17. Customer Support and Issue Resolution
    • Assist customer support teams in reproducing and diagnosing customer reported issues.
    • Provide timely and effective solutions to resolve customer issues and enhance customer satisfaction.
    • Document and communicate issue resolution steps to prevent recurrence.
18. Innovation and Research
    • Explore and evaluate new testing tools, technologies, and methodologies.
    • Conduct research to stay updated with the latest advancements in software testing.
    • Implement innovative testing approaches to improve efficiency and effectiveness.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in software testing, quality assurance, or a related role.
• Strong understanding of software testing methodologies, tools, and processes.
• Proficiency in test automation tools (e.g., Selenium, JUnit, TestNG) and scripting languages (e.g., Python, Java).
• Experience with performance testing tools (e.g., JMeter, LoadRunner) is a plus.
• Familiarity with bug tracking and test management tools (e.g., JIRA, TestRail).
• Excellent analytical and problem solving skills.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to delivering high quality software.