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Job Description

eZaango Care Partners part of eZaango Group, is an Australian owned company that produces a diverse range of SaaS based online software in Care Industry (NDIS & Aged Care) to help companies manage their business in a much better way from a single platform.

We believe in the power of small, experienced teams to achieve big results. We deliver the highest standard of quality from concept through to customer service and have been trusted by many of Australian clients. We play the long-term game and value deep partnerships, personal relationships and transparency and trust in doing business together. Sounds like a good company to work for?

About the role

As a Technical Sales Specialist at eZaango Group Pty Ltd, you will play a crucial role in driving sales and strengthening customer relationships within our dynamic and rapidly growing organisation. This full-time position is based in our Melbourne office. Being the product company and alignment with the long term vision, Please be aware that this is not a WFH opportunity.

What you'll be doing

Prospecting and Lead Generation:

• Identify and research potential clients within the target market segments.
• Utilize various sources, including online research, social media, industry events, and networking to generate high-quality leads.
• Conduct outreach through cold calling, email campaigns, and other appropriate methods to initiate conversations and introduce our SaaS software offerings.

Consultative Selling:

• Engage with prospects to understand their business needs, pain points, and objectives.
• Crafting tailored proposals and presentations to secure new business
• Conduct in-depth discovery discussions to gather information and uncover opportunities where our SaaS software can provide meaningful solutions.
• Present and demonstrate the features and benefits of our SaaS software, tailoring the message to address the specific needs and challenges of each prospect.

Solution Positioning:

• Craft compelling and customized sales pitches that highlight the unique value proposition of our SaaS software in relation to the prospect's requirements.
• Provide accurate and informative responses to prospect inquiries, objections, and concerns.
• Provide expert technical guidance and support to ensure our clients are leveraging our products and services to their full potential
• Collaborate with the technical and product teams to ensure accurate representation of software capabilities.

Sales Pipeline Management:

• Maintain a well-organized and up-to-date CRM system to track leads, opportunities, and interactions.
• Manage and prioritize your sales pipeline, ensuring timely follow-up and nurturing of leads.
• Provide regular reports and updates on sales activities, progress, and forecasts to sales management.

Negotiation and Closing:

• Lead contract negotiations, addressing pricing, terms, and any specific requirements to reach mutually beneficial agreements.
• Secure signed contracts and navigate the entire sales cycle through to successful closure.

Relationship Building:

• Build strong, long-lasting relationships with key stakeholders, decision-makers, and influencers within the prospect organizations and understanding their unique needs and pain points
• Maintain post-sale relationships to ensure customer satisfaction and identify upsell and cross-sell opportunities.

What we're looking for

• Proven track record of success in a technical sales or account management role, preferably within the B2B software/technology industry
• Must have Knowledge and understanding of NDIS and Aged Care.
• Exceptional communication and interpersonal skills, with the ability to build trust and credibility with clients
• Strong technical aptitude and the ability to understand and articulate complex products and solutions
• Excellent problem-solving and analytical skills, with a focus on delivering value-driven outcomes
• Self-motivated, results-oriented, Collaborative mindset and the ability to work both independently and effectively with cross-functional teams
• Willingness to travel as needed to attend client meetings, industry events, and conferences.
• Tertiary qualification in a relevant field (e.g. engineering, computer science, or business)

Things that will stand you out:

• Passion – your passion to take your career to another level.
• Dedication – the ability to develop and maintain strong relationships, and experience meeting hard deadlines.
• Purpose driven - ‘Roll up your sleeves’ attitude
• Open mindedness - thrives on collaboration, while also being able to work with autonomy to achieve set goals.
• Creative flair and eye for detail
• ·You have excellent personal presentation and can be great representative of the eZaango Care Partners.

What we offer

• Competitive salary and commission structure
• Ongoing training and professional development opportunities
• Vibrant and inclusive company culture

If you're ready to join a dynamic and ambitious team, where your technical expertise and sales acumen will be highly valued, we encourage you to apply now! Feel free to visit our website at

https://eZaangoCarePartners.com.au